Become a Certified Conflict & Recovery Coach
Learn how to support people who are living through high-conflict relationships, narcissistic behavior, coercive control, and long-term emotional wear and tear — without pretending to be their therapist or attorney.
This certification tracks what actually happens in real families and relationships, not just what a textbook says should happen.
Who This Certification Is For
This path was designed for people who are already the “go-to” person when things get hard — at home, at work, or in the community. You don’t want a clinical license. You want practical tools, language, and structure to help people think clearly and move forward.
- People with lived experience in high-conflict or emotionally abusive relationships
- Family members and caregivers supporting loved ones in crisis
- Mediators and helpers who want a coaching skill set
- Community leaders, peer supporters, and faith-based helpers
- Professionals in education, HR, legal support, or family services
If you’ve ever thought, “I’m already doing this work, but I want a real framework and language around it,” this certification is built for you.
What This Certification Is (and Isn’t)
This program is:
- A structured way to learn conflict & recovery coaching
- Built around real-world cases and high-conflict scenarios
- Focused on communication, structure, safety, and next steps
- Designed to work alongside therapy, not replace it
This program is not:
- Therapy, mental-health diagnosis, or medical treatment
- Legal advice, legal representation, or attorney training
- A promise that you’ll “fix” other people
You’ll learn exactly how to stay in your lane as a coach, when to refer out, and how to support people without taking on responsibility for their decisions.
How the Coach Certification Works
The certification is built around three core phases: Foundations, High-Conflict & Trauma-Informed Work, and Building a Coaching Practice. You can move at your own pace while still following a clear structure.
1. Learn the Framework
You’ll start with on-demand lessons, written materials, and case examples that explain the core model: how conflict escalates, how people get pulled into survival mode, and how coaching can help.
- Short, focused lessons you can revisit anytime
- Downloadable guides and checklists
- Case-based learning drawn from real-life patterns
2. Practice the Skills
Next, you’ll work through practical tools: boundary scripts, coaching questions, session structure, and how to handle common “stuck” moments without taking over.
- Sample coaching dialogs and role-play prompts
- Common coaching mistakes to avoid
- How to keep the focus on the client’s next right step
3. Apply for Certification
Once you’ve completed the lessons and practice components, you’ll submit a simple application that demonstrates your understanding of the framework and your ability to stay within ethical limits.
- Short written reflections or case responses
- Agreement to the coaching ethics & scope of practice
- Optional feedback session to help you refine your role
Ongoing Support (Optional)
As the program grows, you’ll have the option to join ongoing support spaces:
- Case discussion groups (de-identified client stories)
- Advanced workshops on specific topics (narcissism, PTSD, court-involved conflict)
- Referrals back and forth between mediation and coaching
Program Structure – Three Core Modules
The certification is organized into three modules. You can think of them as three “passes” through the work: first understanding it, then practicing it, then building a real-world way to offer it.
Define what a conflict & recovery coach does, where the boundaries are, and how to build trust without becoming someone’s savior or therapist.
- Role of the coach in high-conflict and recovery work
- How coaching fits alongside therapy, mediation, and legal processes
- Scope of practice: what you can and cannot do
- Confidentiality, consent, and safety considerations
- How to start and end a coaching relationship well
Learn how high-conflict dynamics, narcissistic behavior, and coercive control affect the nervous system, decision-making, and relationships — and what that means for coaching.
- Recognizing narcissistic and high-conflict patterns (without labeling people)
- Understanding PTSD and coercive control as patterns, not “weakness”
- Why people stay, why they leave, and why they go back
- Coaching tools for grounding, clarity, and next steps
- How to respond when someone is in crisis without taking over
Turn what you’ve learned into a clear, sustainable way to help people — whether that’s a small side practice, part of a mediation service, or a standalone coaching offering.
- Designing your coaching offerings (single sessions, packages, programs)
- Basic documentation: intake, agreements, and session notes
- Setting prices and boundaries around your time
- Talking about what you do without promising outcomes you can’t control
- Referring to therapy, legal, and community resources when needed
What You’ll Be Able to Do as a Certified Coach
Certification doesn’t mean you know everything or that you never make mistakes. It means you understand the framework, you respect your limits, and you can walk with people through hard seasons without making the situation worse.
Put Words to Confusing Situations
Help people understand what they’re experiencing — patterns like gaslighting, blame-shifting, and coercive control — without inflaming the situation or diagnosing anyone.
Support Clearer Decision-Making
Guide clients through questions and options so they can decide whether to stay, set new boundaries, separate, or rebuild — from a calmer, clearer place.
Teach Practical Tools
Share boundary scripts, communication strategies, session structures, and planning tools that help people feel less scattered and more steady.
Work Alongside Other Professionals
Collaborate with therapists, mediators, attorneys, and community programs — knowing when to step in, when to step back, and how to hand things off safely.
Protect Your Own Energy
Support others without burning yourself out, getting pulled into their conflict, or taking on responsibility for things you cannot control.
Ethics, Safety & Staying in Your Lane
One of the most important parts of this certification is learning what you don’t do. You are not a therapist, not an emergency responder, and not someone’s legal representative.
- How to respond when someone discloses abuse, self-harm, or danger
- When to pause coaching and refer to emergency or professional help
- How to talk about safety without taking over someone’s life
- How to stay neutral when you feel personally triggered
Important Disclaimer
Mediation & Mitigation Solutions does not provide legal representation, legal advice, or mental-health diagnosis or treatment. The coach certification program is educational and skills-based in nature.
As a certified coach, you will:
- Provide education, structure, and practical tools
- Support clients as they make their own choices
- Encourage clients to seek licensed legal or mental-health help when appropriate
For legal questions, clients should consult a licensed attorney. For mental-health diagnosis or treatment, clients should consult a licensed mental-health professional.
Coach Certification – Frequently Asked Questions
Is this a replacement for therapy or a counseling license?
No. This certification does not qualify you to diagnose, treat, or provide therapy. It trains you to operate as a coach: someone who supports, educates, and helps clients think clearly and take practical next steps.
Do I need a specific degree or background to join?
No formal degree is required. Many people bring lived experience, professional experience, or both. What matters most is your willingness to learn, respect boundaries, and work within the framework.
How long does the certification take?
The program is designed so you can move at your own pace. Some people move through the core material in a few weeks; others spread it out over several months. You don’t have to rush — the goal is depth, not speed.
Will I get clients from this program?
The certification cannot guarantee clients or income. What it can do is give you a clear, ethical framework and practical tools so that when people do come to you, you know what you’re doing and what your role is.
Can I combine this with mediation or other work?
Yes. Many people use this certification alongside mediation, peer support, workplace conflict work, or other helping roles. The key is learning how to clearly explain which hat you are wearing in each context.
What if I’m still healing from my own high-conflict past?
Many of the best coaches are still on their own healing journey. This program will encourage you to stay honest about what you’re ready for, to keep doing your own work, and to avoid using coaching as a way to fix your past through other people.
Ready to Explore Becoming a Certified Coach?
If you feel called to help people through conflict and recovery — and you want a grounded, ethical, real-world framework to do it — this certification path is for you. You don’t have to have everything figured out before you start.