Privacy Policy

Last updated: 12/4/2025

Mediation & Mitigation Solutions (“we,” “us,” “our”) respects your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, tools, services, forms, and Member Areas.

By using this website, you agree to the terms of this policy.

1. What Information We Collect

We collect two main types of information:

A. Information You Voluntarily Provide

This includes information you submit through:

  • Contact forms

  • Intake questionnaires

  • Coaching or mediation request forms

  • Booking and scheduling tools

  • Member Area registration

  • Email communication

  • Download or resource requests

  • Worksheet submissions (if applicable)

Examples may include:

  • Name

  • Email address

  • Phone number

  • County or general location

  • Case-related details you choose to share

  • Preferences or notes about coaching or mediation

  • Login credentials for Member Areas (managed by Squarespace)

You control what you submit.
We do not collect Social Security numbers, bank account numbers, or confidential court documents.

B. Automatic Data Collected

When you use our website, certain data may be collected automatically, such as:

  • IP address

  • Device and browser type

  • Pages visited

  • Time spent on each page

  • General geographic region

  • Referral sources

  • Click behavior

We may use:

  • Squarespace Analytics

  • Google Analytics (if enabled)

  • Basic cookies used for site functionality

This data helps improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries

  • Schedule coaching or mediation sessions

  • Provide intake review and session preparation

  • Improve our tools, worksheets, and calculators

  • Maintain Member Area access

  • Provide educational resources

  • Enhance website functionality and user experience

  • Protect the site from misuse or security threats

We do not sell your information.
We do not use your information for automated decision-making.

3. How Your Intake Information Is Handled

Everything you share through intake forms or session requests is:

  • kept private,

  • used only for coaching or mediation preparation, and

  • not shared with outside parties unless you explicitly request or authorize it.

We do not store highly sensitive data such as financial account numbers or Social Security numbers.

You should avoid sending confidential legal documents unless specifically requested and transmitted securely.

4. Member Areas (If Applicable)

If you sign up for a Member Area:

  • Your login credentials are stored and managed securely through Squarespace.

  • We do not have access to your password.

  • You may access saved worksheets, resources, or progress materials if offered.

You can request deletion of your Member Area account at any time.

5. Cookies & Tracking

Our website may use cookies for:

  • Basic site functionality

  • Remembering logged-in users

  • Analytics

  • Performance tracking

You can disable cookies in your browser at any time.
The site may still function with limited features.

6. Third-Party Services

We may use third-party tools such as:

  • Squarespace platform services

  • Scheduling tools (e.g., Acuity / Squarespace Scheduling)

  • Analytics tools (e.g., Google Analytics)

  • Email services

  • Video hosting platforms (YouTube, Vimeo)

  • Payment processors (if applicable)

These services have their own privacy policies, and we are not responsible for their practices.

We do not share your intake information with third parties for marketing purposes.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including:

  • Encryption through Squarespace’s SSL

  • Secure form handling

  • Password-protected Member Areas

  • Limited internal access

However, no website or online system is 100% secure.
You use the site at your own risk.

If there is ever a data concern or breach, we will notify affected users when required by law.

8. How Long We Keep Your Information

We retain information only as long as necessary to:

  • Provide coaching or mediation services

  • Maintain Member Area access

  • Comply with legal or administrative requirements

You can request deletion at any time by contacting us.

9. Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Correct or update your data

  • Request deletion

  • Restrict or object to processing

  • Request a summary of what information we hold

To make a request, contact us through the Contact page.

10. Children’s Privacy

This site is not intended for individuals under 18.
We do not knowingly collect information from minors.

If you believe a minor has submitted information, please notify us so we can remove it.

11. External Links

Our website may include links to:

  • YouTube (e.g., Divorce Corp)

  • Government resources

  • Mental health organizations

  • Educational materials

  • Third-party tools

We are not responsible for the privacy policies of external sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date at the top reflects the latest revision.

Continued use of the site indicates acceptance of any updated terms.

13. Contact Us

If you have any questions or requests regarding this Privacy Policy, please reach out through our Contact page.